Support & Maintenance Program

Protect Your Investment

Protect Your Investment

Honeywell’s INNCOM Support & Maintenance Program provides technical services to maintain and optimize your system performance protecting your return on investment (ROI) over the life of your system.

World-class support provided by Honeywell’s Network Operations Center (NOC) complements your IT department and maintenance teams to improve your overall level of service.


Peace of Mind.

Peace of Mind.

When you partner with Honeywell for support & maintenance, you can have peace of mind knowing that INNCOM system experts are ready to help. Priority phone and email support ensure your INNCOM system is running optimally and with world-class up-time. 

  • How important is it that your INNCOM system is always working?
  • Can you afford to have your INNCOM system down due to lack of maintenance?
  • What is the cost to you or your customers if there is a system issue?
Optimize System Performance.

Optimize System Performance.

Today’s technology is increasingly complex and we know your team’s first priority is taking care of guests. When you are protected by the INNCOM Support & Maintenance Program you receive remote support & diagnostics provided by Honeywell’s Network Operations Center (NOC), as well as an annual technical site visit to update the software, optimize system performance, and answer system-related questions



INNCOMSupport Maintenance


  • To Reach Technical Support: Anytime (24/7/365)

    Tel: +1.860.739.4468, Option #2
    Toll free: 1.800.543.1999, Option #2 (US only)
    Technical support e-mail:

  • To Order Parts

    M-F from 8:00 AM to 5:00 PM, Eastern Time

    Tel: +1.860.739.4468, Option #3
    Toll free: 1.800.543.1999, Option #3 (US only)
    Parts order e-mail:




For all new sales inquiries, please contact your local sales representative or nearest Authorized Systems Integrator.